Enhance Human Potentials with
Intelligent Automation Solutions
drive the future with automation technology
What is Intelligent Automation (IA) ?
Intelligent automation technology is a tool that makes work more convenient, often used in routine and repetitive tasks that are large in volume and time-consuming. These tasks typically involve repetitive steps and do not require advance skills.
When we have too many of these types of tasks, it leaves no time for high-value, high-potential work. Therefore, many organizations solve this problem by adopting IA (Intelligent Automation) technology to reduce redundant tasks and free up time for more valuable work.
Benefits of Intelligent Automation for Organizations
Reduce costs from the difference in time and human resources
Increase revenue
Increase opportunities for business or organizational development
Business continuity
Our Services
IDP (AI&ML)
- License
- Professional Consultant
- Development Training
- License
- Professional Consultant
- Development Training
RPA: Robotic Process Automation (Digital Workforce)
- License
- Professional Consultant
- CEO Establish
- Hackathon
- Discovery & Assessment Workshop
- License
- Professional Consultant
- Development Training
- License
- Professional Consultant
- Development Training
Robotic Process Automation (RPA)
Technology for creating software robots to serve as a digital workforce
Usually, employees have to use a keyboard and a mouse to input data, review and analyze information, manage data, open applications, or perform tasks manually. Now, these tasks can be handled automatically by robots.
Work similar to human
Works with various systems
Can make decisions (based on instructions or predefined workflows)
Works 3-5 times faster than humans (with high accuracy and low error rates), and one robot is equivalent to the work of 7 humans in average
Robots do not disrupt the existing work
Can integrate with AI
The use of RPA is becoming widespread among Thai businesses, largely due to its advantages in performing repetitive tasks accurately 24/7, freeing employees to focus on other areas without being bogged down by paperwork or data entry. This helps reduce costs, increase revenue, create new opportunities, and ensure continuous operations.
Digital Workforce
RPA Capabilities
Can log-in to various systems by entering the username and password to continue tasks, both for external and internal systems.
Can read text files and copy content from one file to paste into a form or another file.
Manages file locations by organizing folders according to different categories, such as date, document type, or customer name.
Checks data between two files (such as an input file and master data) to ensure that the information matches.
Extracts structured date by reading files according to predefined patterns or structures.
Calculates and makes decisions based on specified conditions.
Works with emails, can read attached files, and is also able to attach and send documents via email.
Works with websites, such as bank websites (to download statements) or to download exchange rates.
Connects with 3rd parties, both with and without APIs (including external web apps and internal organizational systems).
Connects to databases to import or export data for further use or to manage data.
Example of RPA Process
Estimated ROI
Compares the time taken to complete tasks(Human vs. RPA)
Human
Average Time Spent4 minutes/transaction
Robot
Average Time Spent2 minutes/transaction
Save Time
0 %
Quantitative Benefits (estimation)
SuccessfulTasks
0 +
Transaction/Day
ROI(3 years)
0
YearlyCost Saving
0 %
Qualitative Benefits
Employees benefit from the elimination of repetitive tasks.
Data accuracy in reconciliation tasks.
Reduces manual work in verification and reconciliation tasks.
Reduces risk by eliminating human errors that affect decision-making.
OCR/IDP (AI & ML)
Optical Character Recognition (OCR)
Technology that can convert text from documents, images, or PDF files into digital text that computers can read and process.
Intelligent Document Processing (IDP)
The integration of OCR technology with artificial intelligence (AI) to extract information from various types of documents. This system can analyze data, categorize documents, extract key information, and send data to different systems without manual data entry.
Examples of OCR/IDP Usage
This technology is used across various industries to enhance efficiency, reduce costs, and increase accuracy. Common examples of its applications include:
Invoice Processing
Receipt Processing
Insurance Document Processing
Customer Service
Regulatory Compliance
Invoice Processing
Converts paper invoices into digital format, extracts key information such as amount, due date, and item/service details, and sends the data to the accounting system.
Receipt Processing
Converts paper receipts into digital format, extracts key information such as amount, date, and item/service details, and sends the data to the accounting system or expense management system.
Insurance Document Processing
Converts insurance documents into digital format, extracts key information such as the insured’s name, type of insurance, and coverage amount, and sends the data to the insurance system.
Customer Service
Scan and extract data from documents submitted by customers, such as complaints, product change requests, or cancellation requests, and send the information to the CRM system.
Regulatory Compliance
Review documents to identify text related to laws, regulations, or standard policies, and notify employees about potential risks.
Expertise & Experience
Why Intelligent Automation with ZyGen
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Consultation
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Training
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(+66) 99-249-7651 — Pim
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(+66) 94-646-5853 — Ice
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