Duties/Responsibilities:

• Installing and configuring computer servers & Clients including hardware, software, systems, networks and Smart Devices.
• IT Helpdesk support to Investigating and solving computer software and hardware faults.
• Communicate and support end users to determine the nature of problems.
• Supporting project implementation for IT infrastructure and IT application.
• Training for new users on how to use the system effectively.
• On the job learning to be a SAP Basis team member
• Support SAP Project Team in SAP Basis Role
• Open SAP issue and incident tickets to the SAP global expert team.
• Monitoring the SAP systems
• Performs SAP software installation and related patches
• Performs SAP Basic configuration
• Performs SAP routine operations
• Performs SAP User & Authorization
• Performs SAP Transport route configuration
• Maintenance ISO-IT policy

Required Skills/Abilities: 

• Positive attitude, Growth Mindset, High responsible, Self-Initiative, Enthusiastic and Service mind
• Self-motivated & Continuous-Learning Mindset.
• Good team player and flexible.
• Proficiency with or the ability to quickly learn the organization’s IT-related systems.

Education and Experience:

• Bachelor’s Degree in Computer Science or Computer Engineering or Programing related fields.
• 1-2 years BASIS experiences or IT Service related SAP fields.
• Basic understanding of SAP BASIS and its role within SAP architecture.
• Knowledge of Computer Operating Systems (Windows server or Linux)
• Knowledge of relational database (Oracle, MS SQL, SAPHANA)
• Knowledge of shell/batch script programing language
• Good command of written and spoken English is plus.

Job Description: –

Candidates are to work as Sales Executive or Inside Sales Rep or Outside Sales Rep depending on his/her capabilities and experience. (IT solutions and consulting services) List of related tasks are as below.

• Experience in Sales. (IT solutions or IT consulting services experience will be an advantage.)
• [Outside Sales Rep] Explore new opportunities and finding more potential customers (Focus on new customer expansion / New account)
• [Inside Sales Rep] Greet potential client. Direct customers to the solutions and services that best meet their need and close the sales.
• Understand customer need and work closely with presales team & concerned parties for detailed solution demonstration.
• Approach and present company’s solutions and services.
• Following up and negotiating the terms of agreement and closing sales
• Submit sales report (Sales forecast, Leads Report, Weekly progress report etc.)
• Increase customer satisfaction and build customer royalty.
• Lead generation. (Candidate with lead generation experience will be an advantage.)
  
  

Qualifications: –

• Bachelor’s or Master’s Degree in Information Technology, Management Information System, Accounting Information System, Computer Science, Engineering or related fields
• Experience in IT industry (or IT-related solution/service) is an advantage.
• Experience in enterprise solution selling is a plus. 
• Good command of written and spoken English.
• Pleasant personality.
• Self-motivated & Continuous-Learning Mindset.
• Excellent presentation skill.
• Has driving license and own car is an advantage.

ไฮไลท์เด่นของงาน

• Manager / Assistant Manager – IT Service Delivery
• Experience in the IT consulting service industry
• Flexible workplace (WFH & Office)

Qualifications

• Bachelor’s degree or higher in Computer Science, Information Technology or related fields
• 4 – 12 years of experience in IT Management, Project Management, and all Stakeholders Management 
• Experience in the IT consulting service industry is an advantage
• Knowledge in any of these areas is an advantage (SAP ERP or SAP Fiori or SAP BI / BPC or Business Analytics (Business Intelligence – Power BI, Tableau) or Big Data or Automation/RPA or AI/ML) 
• Good communication and interpersonal skills, with the ability to lead and motivate a team of professionals.
• Proven experience in strategic planning and project management.
• Excellent verbal and written communication skills in English.
  
  

Responsibility 

• Lead the department to achieve the department’s goals, and target revenues per half-year cycle.
• Align with company purpose “Innovating a better future for people and businesses to grow sustainably”.
• To supervise, direct, groom, and manage the team to achieve the department’s goals.
• Manage the day-to-day operations, including planning, directing, and coordinating activities.
• Work with the assistant team leader or senior in your team to coach and mentor team members to ensure the success of the team’s projects.
• To build and maintain good relationships with key customers. 
• To work with the company’s sales team in selling services/solutions of your department.
• To work with the company’s HR department in recruitment (Headcount planning is your responsibility. Recruitment execution is HR’s responsibility), and other HR topics.
• Report regularly to senior management on the performance of your team.
• Stay up-to-date with emerging trends and technologies in data analytics, and identify opportunities for their adoption within the consulting team and for clients.